Items from USA
All orders shipping from USA ship with USPS and include tracking.
Items from Germany
Orders shipped from Germany are shipped with DHL Express and do not include tracking. If you would like tracking with DHL, please add tracking for an additional cost at checkout. DHL shipping is carbon offset.
Please note international orders can face delays due to customs. It is not common that delays are experienced, though it happens every once in awhile.
If you are concerned that your package is experiencing a longer than expected delay, please email us: firstname.lastname@example.org