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FAQs

How do I cancel or change my order?

You can cancel or modify your order if you email us within 24 hours. Please contact by email: theecultivator@gmail.com. If you place another order within 24 hours, your items will ship together. 

 

When will my order ship?

Orders ship within 3 business days of purchase, usually sooner. Business days do not include weekends or holidays. 

 

What is your return and exchange policy?

We accept exchanges within 30 days of purchase. We do not cover shipping costs. All dis counted items are final sale. If a sale piece doesn’t work out, we recommend bringing it to a clothing swap or passing it on to a friend. 

 

How do I wash my garment?

Vintage garments are old! This means they need a bit more love on laundry day. We recommend hand washing your vintage garments if possible. Follow the instructions on the tag (if applicable). If you are not sure about a specific piece, feel free to reach out and we can tell you what we advise. We never recommend washing or steaming wool.